FAQs
Ordering
Find the type and size of stamp you require by looking at the various pages on our website, then simply enter the text required and we'll take care of the type setting etc.
If you require a logo, signature or picture on your stamp follow these simple steps:
1. Find the type and size of stamp you require by looking at the various pages on our website.
2. Click on the 'Add to Basket' button and continue with the ordering process.
3. E-mail the logo, signature or picture to enquiries@rubberstampsonlineuk.co.uk.
Stamps with vertical and/or horizontal lines (commonly called tabular stamps) can be produced at no additional charge. Please fax or e-mail a rough sketch and we will get straight back to you with a price.
If you are in any doubt as to which product will suit you best please don't hesitate to contact us on 029 2088 6485.
Frequently Ask Questions
Q: What's the difference between a rubber, pre-inked and self-inking stamp?
A: Rubber stamps are for use with an ink pad. With pre-inked stamps the ink is contained within the die and will give you several thousand impressions and when the stamp starts to fade you can bring it back to life by apply a few drops of the re-inking fluid. Self-inking stamps have a rubber printing surface which rests on the built-in ink pad until required for stamping, then you simply push the stamp down to make an impression.
Q: I've placed an order, when will I receive the goods?
A: Most items are despatched within 24-48 hours. For green and violet pre-inked stamps please allow 5-7 days. If you require Special Delivery please contact us.
Q: Which products can you despatch the same day and what's the latest time for receipt of my order to ensure it's despatched the same day?
A: Orders for custom made rubber and self-inking stamps received before 10 am are despatched the same day. Custom pre-inked stamps can only be despatched the same day if the order's placed before 8am. Stock items and Digi stamps are despatched the same day for orders received by 2pm.
Q: I'd like a picture on my stamp, can you do this and how should I supply the artwork?
A: Pictures and logos can be incorporated on almost any stamp. Please e-mail the artwork as a pdf file, black and white line art with a resolution of 400-600 dpi.
Q: My rubber stamp is clogged-up with dry ink, how can I clean it?
A: Very gently brush the stamping surface with an old toothbrush. Avoid soaking your rubber stamps in water to clean them. It will loosen the adhesive. Do not use oil-based solvents to clean rubber stamps, it will deteriorate the rubber.